Computer Help & Support – Phone (212) 873-2390

Check out our ‘5 star’ reviews on: GOOGLE PLACES and YELP

Since 2004, I’ve offered computer owners in NYC with knowledgable and friendly (even eco-friendly*) Computer Help & Support. I specialize in APPLE / MAC computers & devices (but offer support for PC / Windows owners as well, and even Linux!)

Services include fixing computer and tech problems, many repairs, hard drive data recovery, etc… all at fair & competitive rates – for example way cheaper than the Apple Store, Tekserve, Geek Squad and most of the competition.

When you contact me you will get highly personalized computer support services from a Mac Specialist with 20 years of professional experience, at major institutions (like New York University’s IT Dept.)

I can make an on-site house-call to your home or office. I also offer drop-off service too.  Based on Manhattan’s Upper West Side I have numerous clients on the UWS & UES (Upper East Side), but service ALL areas and neighborhoods in NYC (including Brooklyn, etc). I can sometimes even work with clients with a “remote” connection (Skype, telephone, etc).

Services include:

Fixing problems, computer setup, transfer of data from an old computer to new, hardware, software installation, hard drive data recovery, networks (wired /wireless), personalized instruction and training, backup solutions, mac OS support, tuneups (fix slowness), hardware/software upgrades (hard drives, memory, etc), many types of repair, Apple device support (iPod, iPad, iPhone, etc) iTunes support / fix problems, digital photography, Audio, MIDI, email, Mac/Windows integration (Boot Camp, Fusion, Parallels), Hard Drive data recovery,  Software support (Final Cut Pro, Photoshop, After Effects, Logic Pro, WordPress) website design, and more….

 

We specialize in friendly and knowledgeable tech support, offered to you in plain English not Geek Speak. Pro Mac’s ‘mac daddy’, Jed Weaver has over 20+ years of Mac support experience, and has worked as an Instructional Technologist at New York University (IT) Information Technology Services as well as “NYU Film”  specializing in digital audio and video.

Since 2004, Jed has offered computer consulting services to computer owners in NYC. Since then, about 500+ clients later. Most of our new clients in fact, come to us via word-of-mouth recommendation from one satisfied client to a friend. Please find out why for yourself why our services are the tops you can find in NYC – yet at better rates than the competition.

NEW: We are now offering remote support (via phone, iChat or Skype) for certain issues; please call us if you would like to inquire about this service.

Free initial phone consultation!

 Call (212) 873-2390  

Email:  promac99 -at- gmail.com

(hint : put in the @ symbol; that’s just to prevent Spam)

 

(and yes we do support PC owners too, we just love Macs more)

 

*Pro Mac is a GREEN business. We recycle computer equipment as much as possible. We travel by bike whenever possible or will only use public transportation. We don’t use pollute NYC more by using a car (umm..like those Geek Squad cars?!)

Please support Green Businesses like us – who CARE about NYC’s environment!

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